What is Notion?
Notion combines documents, wikis and databases in one workspace, with AI that can read what is already in it.
What it does well
Holding the written knowledge of a small business — process, decisions, client notes — in a form that AI search can actually answer questions from.
Who should use it
Small teams standardising how they document work, and consultants running client projects.
Who should not use it
Teams that need strict project management with dependencies and resourcing, or a real CRM. Notion approximates both and excels at neither.