What is Otter.ai?
Otter joins your calls, transcribes them, and produces a summary with action items. Everything stays searchable afterwards.
What it does well
Turning a month of meetings into something you can search. The summary is convenient; the archive is what changes how you work.
Who should use it
Consultants, project managers and anyone who runs client calls and later needs to prove what was agreed.
Who should not use it
Teams in regulated environments with strict recording rules, and anyone whose meetings are highly technical — jargon-heavy audio still produces transcripts that need correcting.